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  Serenity Direct Online

  Help & FAQs

  FREE DELIVERY

Click here for Jane Iredale products from Serenity Direct : low prices + free delivery on all orders

Click here for the Serenity Direct Top 20 products : low prices + free delivery on all orders


 

Please phone us if you need any help placing your order.

 

 

We use the PayPal shopping cart to protect your security - you can make secure payments using your credit card or debit card (Mastercard / Eurocard / Visa / Delta / Electron / American Express / Switch / Maestro / Solo / etc).

 

 

   Help & FAQs (Frequently Asked Questions)

How do I place an order?
How do I know that the shopping cart is safe and secure?
Do I need a PayPal account?

How do I place an order?

It's now really easy to place an order for any of our products using our secure online payment shopping cart and you can pay with your credit or debit card.

For fast and easy online ordering simply follow the steps below:

1. Select the item(s) you want to buy on any of our shopping pages.

2. Click on the 'BUY NOW' symbol.

3. Make sure you select any options (e.g. colour).

4. You will be taken to the PayPal Shopping Cart, where you can confirm the item that you have ordered.

5. It's easy to change the number of items (or delete any items ordered in error) on the PayPal Shopping Cart Page.

6. Return to the 'shopping' pages to continue adding items to your shopping basket, or click 'Proceed to Checkout'.

7. Please leave special instructions as to where the parcel can be left if you are likely to be out when the parcel is delivered - enter details in the "Message to seller" box on the payment page.

8. At the checkout you will need to complete your personal details, payment details, and delivery details (we use the PayPal Shopping Cart to collect these details). You can make secure payments using your credit card or debit card (Mastercard / Eurocard / Visa / Delta / Electron / American Express / Switch / Maestro / Solo, etc).

9. You may notice that PayPal indicates that there may be a charge for postage, packing and tax - please note that POSTAGE, PACKING and DELIVERY ARE FREE on all orders to the UK mainland, and any tax is included within the price.

10. After completing the Paypal checkout process, your order is complete and we will then contact you to confirm when your order is being despatched.

How do I know that the shopping cart is safe and secure?

We use the PayPal shopping cart to protect your security - it ensures that your financial transaction is conducted using a secure connection.

You can make secure payments using your credit card or debit card (Mastercard / Eurocard / Visa / Delta / Electron / American Express / Switch / Maestro / Solo, etc)

At the PayPal checkout you will need to complete your personal details, payment details, and delivery details - giving you peace of mind that these details are being handled safely & securely.

Do I need a PayPal account?

No - you do not need a PayPal account. We use the PayPal shopping Cart as a method of safely & securely aquiring your details.
If you have a PayPal account then you can use this to speed up the payment process - if you don't have a PayPal account then simply follow through the "checkout" screens to provide basic details about your name, address, card details, etc..

You will not be charged any extra for using the PayPal shopping cart. The PayPal transaction charges are paid by us - you will only pay any usual charges associated with using your Credit or Debit card through any high street store.


 

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SERENITY DIRECT
Recommends:

 

ENVIRON



Why buy from Serenity Direct?

  • Free delivery on all orders (UK mainland only).
  • We are your authorised stockists of Environ and Jane Iredale products - and we deliver direct to you.
  • Selected samples are enclosed with each order.
  • Dispatch normally within 1 - 3 days of order.
  • Cheap discounted UK Jane Iredale prices.
  • For advice on using any of our products, please email us - serenitydirect@btconnect.com


Serenity Direct, 85 Rosebery Rd, Exmouth, EX8 1SG    Telephone 01395 269159    Mobile 07760 200088
 
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